UpMyShop! - Aidez-nous à mieux vous satisfaire

AccueilEspace ProContact

Accueil

Autogrill Belgique

Zaventem

Starbucks

Avis sur Starbucks avec UpMyShop!

2.4/5 (161 Avis)

Réactivité (sur 30 jours)

15 h

Voir plus d'informations

Donnez votre avis, posez vos questions et obtenez une réponse de Starbucks

Avis des 12 derniers mois: 26

Ana Buzov

1 / 5

Starbucks

Commentaire : Hrana je dobra, ali kada su me pitali ime ja sam rekla svoje ime a oni su ga krivo napisali. Puno je ljudi oko vas i los je osjećaj.

Publié sur

Beatriz Perez

1 / 5

Starbucks

Commentaire : El peor Starbucks del planeta, vete a cualquiera de las otras cafeterías. Aparte de una cola eterna que no he visto en ningún aeropuerto. Los cafés estaban con la leche tan caliente que se habían absolutamente quemados y no nos los pudimos tomar a pesar de que nos lo repitió la persona que hace los cafés, la leche muy alta, estropea el sabor

Publié sur

Valeriya Romaliyska

1 / 5

Starbucks

Commentaire : Coffee was disgusting, more water and less coffee. Couldn’t even finish the drink.

Hi Valeriya, We’re really sorry to hear that your coffee did not meet expectations. T his is not the quality we aim to serve. Your feedback has been shared with the team so we can improve. If you’d like, feel free to contact us at customerexperience@autogrill.net so we can follow up on your experience. Kind regards, Team Starbucks

Publié sur

Lander Thissen

1 / 5

Starbucks

Commentaire : Duurde half uur voor 3 koffies

Hi Lander, Thank you for your feedback and our apologies for the waiting time you experienced. We understand how important timing is while travelling, and this is not the experience we aim to provide. We’re working with the team to improve speed of service during busy moments. Kind regards, Team Starbucks

Publié sur

Maria Efstartiou

1 / 5

Starbucks

Commentaire : More than ten min in the queue for a cup of filter cot

Hi Maria, Thank you for your feedback and our apologies for the waiting time. We understand how important speed is, especially in a travel environment. We are working with the team to improve efficiency during busy moments. Kind regards, Team Starbucks

Publié sur

Anders Van Uytsel

1 / 5

Starbucks

Commentaire : They had promised us free drinks bc of a cup that broke they gave us 2 coupons for the free drinks. Later they told us we couldn't get the drinks after waiting for 15 minutes.

Hi Anders, Thank you for bringing this to our attention, and we’re sorry for the confusion regarding the promised compensation. This is not the experience we want to deliver. Please feel free to contact us at customerexperience@autogrill.net so we can follow up and make this right. Kind regards, Team Starbucks

Publié sur

Petr Švihlík (Rocky)

3 / 5

Starbucks

Publié sur

Marcos de la Torre

1 / 5

Starbucks

Commentaire : 7.30PM and they asked all of us to leave because they were closing!

Hi Marcos, Thank you for your feedback. We’re sorry to hear about your experience regarding closing time. We understand how frustrating this must have been. We will review this with the team to ensure better communication and customer experience. Kind regards, Team Starbucks

Publié sur

Aman Oza

2 / 5

Starbucks

Commentaire : Quite slow service for an airport Starbucks

Hi Aman, Thank you for your feedback. We’re sorry to hear that the service felt slow during your visit. We understand how important speed is in an airport environment and will work with the team to improve. Kind regards, Team Starbucks

Publié sur

Ebelyn Julia Melano

1 / 5

Starbucks

Commentaire : Worst coffee i’ve ever tried

Hi Ebelyn, We’re really sorry to hear that your coffee did not meet expectations. This is not the quality we aim to serve. Your feedback has been shared with the team for improvement. Kind regards, Team Starbucks

Publié sur